 A Demonstrated Leader in Measuring Healthcare Satisfaction
The Myers Group is a company founded on the principle of helping our clients improve their business through rigorous satisfaction measurement.
With clients in more than 40 states, The Myers Group is a leading healthcare survey administrator offering a variety of products employing traditional methodologies as well as innovative technologies in data collection, analysis, and reporting.
Since healthcare stakeholder research is our core competency, The Myers Group understands our clients’ business needs. We work with hundreds of clients including MCOs, business coalitions, healthcare systems, federal and state agencies, physician groups, and specialty PPOs.
The Myers Group is a National Committee for Quality Assurance (NCQA), Consumer Assessment of Healthcare Providers and Systems (CAHPS) certified vendor. In addition, The Myers Group is certified to conduct Medicare Health Outcomes Surveys (HOS).
We offer our clients a comprehensive package of survey products designed to evaluate customer satisfaction and identify potential action issues. Our top priority is working with our clients to design a survey process that effectively and reliably measures satisfaction.
From custom surveys to standardized studies, The Myers Group manages survey projects using the latest methodologies. Having all necessary operations on-site allows our project management team to readily access information, communicate with clients, and address issues immediately. And, finally, we are recognized throughout the industry as providing one of the most substantial and meaningful final reports for our clients.
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